Distinctive Journey Pros

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Terms of Service

1. Service Agreement

By engaging Distinctive Journey Pros for travel planning services, you agree to these terms and conditions. Our services include personalized travel planning, booking coordination, and concierge support.

2. Service Fees and Payment

Planning fees are determined based on trip complexity and are due upon service agreement. All travel costs (accommodations, flights, activities) are separate from planning fees and paid directly to vendors or through our secure payment system.

3. Cancellation Policy

Planning fees are non-refundable once itinerary development begins. Travel component cancellations are subject to individual vendor policies. We recommend comprehensive travel insurance for all bookings.

4. Liability and Responsibilities

Distinctive Journey Pros acts as an intermediary between clients and travel service providers. While we carefully vet all partners, we are not liable for provider service failures, natural disasters, or circumstances beyond our control.

5. Intellectual Property

All custom itineraries and travel plans created by Distinctive Journey Pros remain our intellectual property and are licensed for your personal use only.

6. Privacy and Data Protection

We are committed to protecting your privacy and handling personal information in accordance with applicable data protection laws. See our Privacy Policy for detailed information.

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Privacy Policy

Information We Collect

We collect personal information necessary to provide travel planning services, including contact details, travel preferences, passport information, and payment details. This information is collected directly from you through consultations, forms, and communications.

How We Use Your Information

Your information is used to plan and coordinate your travel experiences, communicate with you about your trips, process payments, and provide customer support. We may also use anonymized data to improve our services.

Information Sharing

We share your information only as necessary to provide our services, including with hotels, airlines, tour operators, and other travel service providers. We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure communication channels.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. Contact us to exercise these rights or for questions about our privacy practices.

GDPR Compliance

For EU residents, we comply with GDPR requirements including lawful basis for processing, data minimization, and your rights to portability and erasure. Our lawful basis for processing is typically contract performance or legitimate business interests.

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Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze how our website is used.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality and security. These cannot be disabled.

Analytics Cookies: Help us understand how visitors use our website so we can improve the user experience.

Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Personalization Cookies: Remember your preferences and provide customized content and experiences.

Managing Your Cookie Preferences

You can manage your cookie preferences through our consent banner or by adjusting your browser settings. Note that disabling certain cookies may affect website functionality and your user experience.

Third-Party Cookies

We may use third-party services that place cookies on your device, including analytics providers and advertising networks. These services have their own privacy policies governing their use of cookies.

Contact Us

If you have questions about our cookie policy or need assistance with your cookie preferences, please contact us using the information provided on our website.

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DMCA Policy

Copyright Infringement Notification

Distinctive Journey Pros respects intellectual property rights and responds to clear notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe your copyrighted work has been infringed on our website, please provide our designated agent with the following information:

• Identification of the copyrighted work claimed to be infringed

• Identification of the allegedly infringing material and its location

• Your contact information (address, phone, email)

• A statement of good faith belief that the use is unauthorized

• A statement of accuracy and authority to act on behalf of the copyright owner

• Your physical or electronic signature

Counter-Notification Process

If you believe your content was wrongfully removed due to a DMCA notice, you may file a counter-notification with the same requirements listed above, plus a statement consenting to jurisdiction in your district court.

Designated Agent

Send DMCA notices to:
Email: [email protected]
Address: 1247 Broadway Suite 405, New York, NY 10001, USA

Repeat Infringer Policy

We may terminate accounts or access for users who are repeat copyright infringers in appropriate circumstances.

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Cookie Details & Preferences

Comprehensive Cookie Management

Manage your cookie preferences with granular controls:

Data Protection Information

Your cookie preferences are stored locally and are not shared with third parties. You can change these settings at any time.